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更新於 2026 年 10 月

Write an Email:語氣、結構與範例

Write an Email 給你大約七分鐘,針對一個真實情境寫一封簡短的電子郵件。本指南說明如何組織結構、如何為讀者選擇合適的語氣,並提供兩封原創範例郵件,附上它們為何有效的說明。

任務要求

你會讀到一個來自學業、工作或日常生活的簡短情境,以及你的郵件必須完成的幾件事,通常是三件。典型清單會要求你解釋某事、請求某事並建議某事。以下題目是為本指南以相同風格撰寫的。

三件事決定分數:清單上的每一點是否都清楚涵蓋、語氣是否適合讀者,以及語言是否清晰準確。一封涵蓋所有要點的簡短郵件,勝過一封漏掉要點的長郵件。

範例(英文,與考試相同)
You are taking a course with Professor Lee. You were sick last week and missed a quiz. Write an email to Professor Lee. In your email: • explain why you missed the quiz • ask whether you can take it at another time • suggest a time when you are available

五段式結構

1. 問候語

寫給教授或不熟的人用「Dear Professor Lee,」;寫給同學或朋友用「Hi Sam,」。

2. 一句說明目的

說明你為什麼寫信,讓讀者在看細節前就知道這封郵件的主旨。

3. 依序寫出必要要點

每個要點寫一個簡短段落,按照任務的順序。這樣你容易檢查有沒有遺漏,評分者也容易看到。

4. 下一步

用一句話說明你希望接下來發生什麼:回覆、會面、決定。

5. 結尾與署名

正式郵件用「Best regards,」或「Kind regards,」;非正式郵件用「Thanks,」或「See you soon,」,後面加上你的名字。

範例 1:寫給教授的郵件

這封回覆上方題目的郵件大約 120 字。注意三個必要要點各自成段,而且每個請求都很具體:理由、日期和具體的替代方案。

範例(英文,與考試相同)
Dear Professor Lee, I am writing about the quiz in your Introduction to Economics class last Tuesday, which I missed. Unfortunately, I had a high fever that day and my doctor told me to stay at home. I have a note from the campus health center if you need it. I was wondering whether it would be possible to take the quiz at another time. I have already reviewed the chapters it covered. I am free on Thursday afternoon after 2 p.m. and on Friday morning. If neither time suits you, I would be happy to come whenever is convenient for you. Thank you for your understanding. I look forward to hearing from you. Best regards, Daniel Kim

範例 2:寫給同學的郵件

不是每封郵件都正式。在第二個練習情境中,你讀書小組的同學問小組能否在星期六碰面,你的郵件必須說明你不能來、解釋原因,並提出另一種分擔工作的方式。

語氣友善輕鬆,但郵件仍然完整、有條理且準確。非正式不等於隨便。

範例(英文,與考試相同)
Hi Sam, Thanks for organising Saturday's meeting. I'm really sorry, but I can't make it this time. My cousin is getting married that weekend, and I'll be out of town from Friday evening until Sunday night. I don't want to leave you all with extra work, though. How about I finish my part of the slides by Friday afternoon and share them in our group folder? Then you can add comments during the meeting, and I'll make the changes on Sunday night. Let me know if that works for everyone. Thanks, Mia

選擇合適的語氣

寫問候語之前,先根據讀者是誰以及你要請求什麼來決定語氣,然後從頭到尾保持一致。

教授、主管、公司、官方

使用完整句子,不用俚語,禮貌請求:「Would it be possible to...」、「I would be grateful if...」。在最正式的情況下避免縮寫,不過少數幾個可以接受。

稍微認識的人

禮貌但直接:「Could you...」、「I was wondering if...」。可以使用縮寫。

朋友或同學

輕鬆溫暖:「Hi」、「Thanks so much」、「No worries」。仍要避免「u」或「thx」這類簡訊拼法。

節省時間的句型

這個任務中反覆出現相同功能:道歉、解釋、請求、建議、感謝。每個功能準備一兩個句型,就能把七分鐘花在內容上。

範例(英文,與考試相同)
Purpose: "I am writing to ask about …" · "I'm writing because …" Apologising: "I am sorry for any inconvenience." · "Sorry I couldn't make it." Explaining: "Unfortunately, …" · "The reason is that …" Asking politely: "Would it be possible to …?" · "I was wondering whether …" · "Could you let me know …?" Suggesting: "Would Thursday afternoon suit you?" · "How about …?" · "One option might be to …" Closing: "Thank you for your help." · "I look forward to hearing from you." · "Let me know what you think."

善用七分鐘

實際的計畫:大約一分鐘閱讀情境並記下必要要點,四到五分鐘寫作,一分鐘對照清單檢查郵件並改正你看得到的錯誤。

不要先寫草稿再抄寫,沒有時間這麼做。直接按照任務順序寫,句子保持簡單,讓你能快速且正確地寫出來。

如何練習

每天計時寫一封郵件,正式和非正式讀者交替練習。每寫完一封,對照你的文字檢查三個要點,並改寫任何含糊的請求。你可以在免費的 Write an Email 練習頁面試做真實格式的題目,並在完整模擬考中獲得評分回饋。

這是一份為考生撰寫的獨立摘要。ETS 在其官方網站上發布考試的官方規格。