fullmock

Contact and support

fullmock is an independent TOEFL iBT practice product. Here is how to reach us.

Write to us

Email support@fullmock.com. A person answers, usually within two working days. Signed in, you can also use Support in the app or on the website.

Tests and reports

Tell us which test and which question, and what you expected. A screenshot and the time it happened help a lot.

Purchases in the iPhone or Mac app

These are made through Apple. On the plans page, Restore purchases brings a pass back to your account. For a refund, ask Apple at reportaproblem.apple.com; the access ends when the refund goes through.

Purchases on the website

Write to us with the email address of your account and the date of the payment.

Deleting your account

In the app: Account, then Delete account. On the website: Profile, then Delete account. Everything in the account is removed. You can also ask us by email.

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